If you are not completely satisfied with an item, you may return it and we will issue a credit for eligible purchases. You have 14 days to inquire about an exchange or to receive a Credit to Krush. We do not refund. Our credit's will not expire and can be used both online and in-store. As soon as the returned item gets to us we will send out your Krush Credit Note.
RETURN & EXCHANGE TERMS AND CONDITIONS
Returns must be completed no later than 14 days after the order is received.
Original invoice must accompany returned item(s) in order for refund to be processed. Original item(s) must be in original condition of when it was received and have tags attached.
Gift returns can only be made in stores.
Returns & exchanges in store are accepted within 14 days of the original purchase date. The original receipt and original method of payment must be presented. A merchandise credit will be issued for the total amount returned.
Returned items must be in their original state and deemed to be unworn to be accepted.
All sale items are final sale.
- Lingerie is non-returnable .
- Swimwear is non-returnable.
- Gift Certificates are non-returnable.
ITEMS EXEMPT FROM RETURN
- Shipping from your original purchase will be deducted from your credit note.
TO RETURN AN ITEM
- Customers are responsible for shipping items back to Krush. We will not pay for the return shipping. To send back your item first email us at firstname.lastname@example.org. Following this, if the exchange or credit note is granted, you can ship the item to:
2-1340 Great Northern Rd.
Sault Ste. Marie, ON
- If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.